Privacy Policy - Hotel Subscribers

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Hotel Savvy Privacy Policy for Hotel Subscribers

Please also refer to our Hotel Subscriber  Agreement Terms of Service

Effective Date: July 15, 2023

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1. Introduction

Welcome to HotelSavvy.com, owned and operated by Hotel Savvy, LLC  ("Hotel Savvy," "we," "our," or "us"). This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you subscribe to HotelSavvy.com as a hotel partner ("Subscriber"). We value your privacy and are committed to protecting your data.

 

2. Information We Collect

As a Hotel Subscriber, we collect and process the following types of information:

2.1. Contact Information: When you sign up as a Hotel Subscriber, we may collect your contact details, including your name, email address, phone number, and business address. We may also collect information relative to member associations with whom we have relationships in order to confirm your eligibility for programs on the platform. 

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2.2. Payment Information: To process subscription payments, we may collect payment details, such as credit card information. We use a third-party payment processor to securely handle payment transactions. For details related to

your subscription and those terms please see the hotel subscriber terms of service.

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2.3. Hotel Information: We collect information related to your hotel, including its name, address, brand affiliation (if any), description, images, amenities, services, room types, and related descriptive content.

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2.4. Communication: We may collect and retain records of your communications with us, including email correspondence and customer service interactions.

 

3. How We Use Your Information

We use the information collected from Hotel Subscribers for the following purposes:

 

3.1. Subscription Management: To manage your Hotel Savvy subscription, including processing payments and renewals.

3.2. Reservation Processing: To facilitate and process hotel reservations made through HotelSavvy.com.

3.3. Customer Service: To respond to your inquiries, provide customer support, and resolve issues related to reservations and customer service.

3.4. Platform Improvement: To enhance and improve the functionality and user experience of HotelSavvy.com.

 

4. Data Sharing and Disclosure

We do not share your hotel data with outside parties, except as described below:

 

4.1. Service Providers: We may engage trusted third-party service providers to assist us in delivering the HotelSavvy.com platform and related services. These service providers are bound by confidentiality agreements and only access your data to perform specific tasks on our behalf.

4.2. Legal Obligations: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government investigations.

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5. Data Security

We implement reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

 

6. Your Choices and Rights

You have the right to access, update, and correct your personal information. If you wish to exercise these rights or have any questions about your data, please contact us at [contact email].

 

7. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify Hotel Subscribers of any material changes. The revised Privacy Policy will be effective as of the "Effective Date" stated at the beginning.

 

8. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: service@hotelsavvy.com

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