Question 1

What does the monthly hotel subscription cover?

Accepted Answer

By selling your hotel on Hotel Savvy, you are completely alleviating commissions and booking service fees for bookings through this platform.  Paying one fee a month covers the hotel setup, rate loading support, and web development. The majority of your subscription fee also goes to brand marketing and distribution. 
 
Your initial month covers setup, and the recurring monthly charge will begin only when the site goes live. Note: prices are subject to change  - so sign up right now!

Question 2

How do I enroll my hotel?

Accepted Answer

Simple! Click here, and sign up for a monthly hotel subscription. The first month's fee covers your hotel onboarding to the site (become a featured hotel for a slightly higher fee).  The subsequent months payments don't start until we go live for reservations.

You'll receive a confirmation email with instruction on loading rates to our rate code. Web-access to reports and a full hotel dashboard to manage your images, description and other static content are coming soon!

Question 3

Why can't we pay per booking?

Accepted Answer

Your hotel already pays significant fees and commissions. We operate under a software as a service (SaaS) model, which provides the funding necessary for brand marketing. It's a unique (and brilliant) way to compete with the big brands. Your hotel gets advertising exposure in Hotel Savvy search results - and of course you get bookings with no fees or commissions.

Question 4

When will I see bookings?

Accepted Answer

It takes time to build a brand, and the better your deals the faster you'll see results. We encourage you to offer great net-rate deals, participate in day-rate room programs and we're continually marketing your hotel through many distribution channels.

Question 5

When does the site go live?

Accepted Answer

Our hotel signup process is ongoing and we're launching to consumers and business travel customers now.

Question 6

What other hotels will be on the site?

Accepted Answer

Any hotel can subscribe, as long as you have inventory available in GDS (specficially Apollo/Gallielo). Odds are, your hotel is already live in GDS - you can lookup your hotel here.
 
If you need help with rate loading, our team will assist.

Question 7

What does my hotel listing look like?

Accepted Answer

When you sign up, you'll be asked for your hotel description, amenities, and images. Once set up, you'll be able to edit this content through your Hotel Savvy dashboard. This is a great opportunity for updated photos and your own marketing content.

Question 8

How do I control my inventory and rates?

Accepted Answer

Rates and inventory should be loaded based on the rate-loading instructions you receive at signup. We have customer support lined up, including GDS support at various brands.

Question 9

Who handles customer service?

Accepted Answer

Once the guest books on Hotel Savvy, they receive an immediate confirmation number from your hotel system. Once booked, the guest will be referred to your hotel to manage payment, changes, cancellations and services.

Question 10

Who charges the customer's credit card?

Accepted Answer

You do! The hotel charges for the guest's stay based on the terms you set forth when loading rates and inventory.

Question 11

Can I write off my Hotel Savvy subscription?

Accepted Answer

Typically, your Hotel Savvy subscription is a deductible business expense, categorized as advertising. However, this should be confirmed with your accountant regarding your tax situation.

Question 12

What is your policy on data privacy?

Accepted Answer

Here is our privacy policy for travelers booking on the Hotel Savvy platform.

Here is our privacy policy for hoteliers subscribing to our platform.

FAQs